Shipping policy

Effective Date: September 22, 2025
Website: spiritusy.com
Contact Email: hello@spiritusy.com

At Spiritusy, we create apparel and tote bags inspired by spirituality with care and intention. Below is our Shipping Policy to help you understand how we handle deliveries.

Order Processing

  • Orders are processed once payment is successfully received.

  • Processing times may vary depending on product availability, but we strive to prepare your order promptly.

Shipping Confirmation

  • Once your order has been shipped, you will receive an email confirmation with details regarding your order.

Delivery Issues

  • If your order arrives damaged, broken, or does not arrive at all, please contact us at hello@spiritusy.com for support.

  • We will review your request and offer either a refund or replacement according to our Return & Refund Policy.

Incorrect Information

  • Please ensure that your shipping address and details are accurate at checkout. We are not responsible for delays or non-delivery due to incorrect information provided by the customer.

Non-Delivery Situations

  • If your package does not arrive, please contact us promptly. We will investigate and resolve the issue in line with our policies.